Customer Feedback

Why not take a look at our Testimonials Page for Customer Reviews

Testimonials for the Direct Office Supply Company

 

When one of our more popular products went out of stock this customer asked that we put this Item on backorder and keep her informed of the delivery date - New England Desk

"Thanks for all your help and its nice to deal with a firm that keeps you informed of whats happening with your order."
Regards

C Winter


 

Customer Feedback

Dear Sir/ Madam

The chair duly arrived and is already bearing its load.

Thank you for your prompt service.

Regards
Phil Good

____________________________________________________________

When Mr Wharmby purchased one of our Mode Office Chairs and had a problem with delivery we got straight on to it

"Hi Anne,

Thanks very much for your help on this, and for being so efficient.

Regards,

Alister "


 

When a small problem arose with one of our products, we arranged to get it sorted for our customer Mrs Pennington

"Thank you thank you very much i have just received a replacement part and fitted it . Back to the sewing now . what a fabulous company."

Sheila


 

"Hi Guy's

Not sure if you have a feedback form/employee of the month award, but following on from your very quick email response, I have just spoken with Sharon who was most helpful. Between both of you, all of my questions, concerns and worries have been resolved in less than 45 minutes, which must be some kind of record. I would have no hesitation in recommending your products to other companies in the future. Kind regards, a very impressed and satisfied customer."

David B

Customer purchased a 4 Drawer Purple Filing Cabinet


Customer Feedback

"The chairs arrived today, thank you for your help and keep me informed, very much appreciated"
Kind Regards
Stuart

Customer purchased High Back Leather Chairs

 

Sometimes we do encounter problems and try our best to resolve them and when we could not fulfill this customers needs we came up with some alternative options

"Hi Anne, I just wanted to get back to you guys to thank you for the quality support you provided regarding this order.

Both you and John were very helpful when the delivery for the original item was rather long, John went beyond what I would normally expect from a supplier in following up and making suggestions, even calling when he located a couple of chairs that I may have preferred.

Please forward my thanks to John.

I took delivery on Friday and am perfectly happy with the chairs (on which I am currently sitting).

Thanks again, I will certainly recommend you in future."

Best regards,
John.S


Customer purchased a Rexel RDX1850 Shredder and a GBC W20 Binding Machine

"Please may I first thank you for all your help, I was so impressed by the way you sorted out the issues and the tireless and patient way you dealt with all our queries, going to great lengths to provide detailed information and advice; it is a level of service long gone and is a breath of fresh air, you are marvellous. Because of you and the service you have provided I will enjoy using DOS for our equipment and supplies and will have no hesitation in recommending you. Please pass this email on to your boss, he should be aware (I am sure he already is!) of what an asset you are."

Kind Regards

Salli
NMC Health


After purchasing one of our Guildford Suede visitors chairs Mrs Morgan of Pontypridd commented..

"Received today and would just like to say what a wonderful service you provide. Quick delivery and excellent communication. You desrve to do well and I will have no hesitation in recommending you to colleagues."
Many thanks
M Morgan

 

 


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