Price Beat Promise

110% Price Beat Promise from The Direct Office Supply Co

We are committed to finding you the Customer products at unbeatable prices.

If you find the same product in our Price Beat Range at a cheaper price from another online retailer, we will refund 110% of the difference in price providing, in our opinion, the following conditions are met:

The advertised price must be the retailers standard price for that item and valid at the time of purchase. Products must not be at clearance or sale price.
The Product in question must be the identical product available on our website in same size and colour.
The product in question must be in stock and available to order.
The price quoted on the retailers website for the product must include any delivery charges and exclude any promotional or discount offers.
The product must be brand new and not reconditioned, end of line or returned stock.
This offer excludes products being sold on auction sites.
This guarantee applies to products available in the UK only and to any UK based online retailers.

Please note that we reserve the right not to continue the price promise if doing so would result in The Direct Office Supply Co Ltd making a loss.

You must provide sufficient information to enable us to verify the price ourselves e.g. the retailers website address. The alternative item must currently be available on our website. The price promise only applies to customers in Mainland UK. The price must be valid at the time of purchase.

How to Contact Us

To request a price match please call 01355 236117 or complete the details below and email

We will require the following information:

Your name
Your phone number
Your e-mail address
Proof of a competitive lower price, such as a print advertisement, price list, or complete website address clearly showing the lower price

Price Beat Promise


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Call: 01355 236117