RETAIL Ombudsman

We at Direct Office Supply are pleased to announce we are now members of the Retail Ombudsman Service.

The Ombudsman are independent not for profit and impartial organisation that specialises in resolving disputes between consumers, retailers and tradesmen in the UK.

Their service is free for consumers. All members are bound by our Code of Practice. Their role is to ensure all parties receive a fair and reasonable outcome.

We at Direct Office Supply feel that it is an important part of Online shopping allowing our customers the comfort of knowing that we take any issues with their order very seriously and work hard to resolve these with them.

In the very few cases were a customer would like independant advice they can contact the Ombudsman who will assist and we as a company feel this is a big step forward for Online Trading.

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