Reviews and Testimonials

Reviews from Direct Office Supply Customers

Here is a selection of some of the feedback from The Direct Office Supply Company Customers.......

Received replacement back of chair on tuesday as stated fitted and no problems

bit of a mess getting to this point however based on your customer service alone
will order again in the future and would recommend your company

 

many thanks again anne

 

- 7th June 2013 - Sarah Beckwith

Hi Cat

I've just placed the order.

Thank you for all your help today, amazing customer service from you - you're a star!

Malcolm - 29th May 2013

Thanks very much for your time over the safes.

I have put all 5 in bedrooms and they seem to fit the bill with quite a few compliments.

I will be in touch to order more over the next couple of weeks and keep on going until I reach 50

Kind regards

-Charlotte at BH Clinic 13/05/13

I would highly recommend this firm. We needed chairs very quickly over the easter holiday and they were the only ones who could get them to us in time. Infact they got them to us ahead of time.

They have been more than helpful with 2 small issues with one chair and have been very helpful everytime I phoned.

Overall I would say an excellent service and lovely staff

-Mel - Lincolnshire NHS Trust

Hi Guys

Just wanted to say thank you for all your help over the years & it's been a pleasure working with you. I leave Procurement today for pastures new.

Take care & thanks again
Mel

  By WilliamG - Google Wallet Reviews

Brilliant communication and service. Product wasn't in stock but managed to ship the item direct from Germany to me as quick as if it was in stock. Great prices too! Highly rated.

By Shopper - Google Wallet Reviews

No updates, no despatch or delivery information made this a poor transaction.

Totally Our Fault this one, We shipped the item out before we even had a chance to confirm to the customer delivery details etc. So he got the item before we had actually sent order confirmation and delivery notification to him - Customer Services

Written on: 02/05/2013 by william

My faithful old work chair broke after many years service, I needed one in a hurry, got in contact with Direct Office after looking at their website. The advisor was very helpful and pointed me in the right direction, ordered the chair and it arrived next day, great product knowledge, great service, I would use this company again. William United Kingdom

Regards Phil Good

Dear Sir/ Madam

The chair duly arrived and is already bearing its load.

Thank you for your prompt service.

Steve Donnelly reviewed

Had no problems at all with direct office supply, bought a chair, they called me and booked in delivery Great service will use again

Mr S Gruszka - Written on: 29/04/2013

"One of the best companies I've dealt with."

Phoned Direct Office Supply on Wednesday morning and spoke with a salesman. He answered my questions about which office chair to buy and took my order over the phone. The chair was here (with free delivery) at 4.00 pm on Thursday - delivered directly by the supplier. Great service!
There was a problem with the chair and I notified Direct Office Supply on Friday morning. I did have a problem getting through, but my call was eventually answered. They understood the problem, contacted the supplier who delivered a replacement part on Monday afternoon & now all is well. Annoying, but not Direct Office Supply's fault.

They have done everything possible to help and I will use them again.

- Amazon Customer - H Trusty

A very good sevice....

- Amazon Customer - J Grasby 16/01/13

Fast delivery, well packed. Very impressed with the good quality wood and very sturdy. Son very happy with the chair, as he spends many an hour at his computer, however, we have caught him with his feet up on the knee rest. Though this is not a design fault! When sat on properly, this is a great product that offers great support for your back. would recommend. :)

Mrs C - Written on: 25/04/2013

"Great Deal and Service !"

Bought an Office desk and drawer set from Direct Office Supplies...courier phoned and made arrangement for delivery...and delivered as planned.
goods were as described and very good price...would use again.

- Written by Basil H


"I used this company recently to buy this product..."

I used this company recently to buy this product http://www.directofficesupply.co.uk/products.asp?partno=hoxred. It was the cheapest I could find on the net. I was a little bit sceptical about postage costs so I emailed the company to ensure there wouldn't be any nasty surprises. John was prompt with his replies and gave me the information I required. I ordered the chair on Friday and received it the following Wednesday.
I'm really happy with the chair itself. It's good quality and comfortable, all the bits were in the box and it's easy to put together. All things considered I'm very satisfied with my experiences with this company and the product, hence the five stars

- Written on: 28/02/2013

"Great Service"

We bought some white office desks from this company and were looking to purchase some bright office chairs to go, after speaking with Kat in their sales office she pointed out some options and even sent over an image of her lime green seat. We went with the same colour but on a mesh style chair and the office looks great.

- Regards Alister 09/01/13

When Mr Wharmby purchased one of our Mode Office Chairs and had a problem with delivery we got straight on to it

"Hi Anne,

Thanks very much for your help on this, and for being so efficient.

Regards Alister

- Christine - Written on: 26/02/2013

"No Problems at all"

We needed a couple of office chairs delivered quickly and after being let down by another company, I found direct office online and they explained that this model was now discontinued but they had a very similar chair at roughly the same cost. They sent over details of their chair by e-mail and included a specification sheet showing the differences and similarities to the original chair. We bought the chairs and they arrived 2 days later and I think they are actually better than the original chair we had waited so long for from elsewhere.

- David B

"Hi Guy's

Not sure if you have a feedback form/employee of the month award, but following on from your very quick email response, I have just spoken with Sharon who was most helpful. Between both of you, all of my questions, concerns and worries have been resolved in less than 45 minutes, which must be some kind of record. I would have no hesitation in recommending your products to other companies in the future. Kind regards, a very impressed and satisfied customer."

- Kind Regards Stuart

"The chairs arrived today, thank you for your help and keep me informed, very much appreciated"
Customer purchased High Back Leather Chairs

- Kind Regards Salli 13/12/2012

"Please may I first thank you for all your help, I was so impressed by the way you sorted out the issues and the tireless and patient way you dealt with all our queries, going to great lengths to provide detailed information and advice; it is a level of service long gone and is a breath of fresh air, you are marvellous. Because of you and the service you have provided I will enjoy using DOS for our equipment and supplies and will have no hesitation in recommending you. Please pass this email on to your boss, he should be aware (I am sure he already is!) of what an asset you are."

- Mrs Morgan of Pontypridd 12/11/2012

"Received today and would just like to say what a wonderful service you provide. Quick delivery and excellent communication. You desrve to do well and I will have no hesitation in recommending you to colleagues."
Many thanks


Back to Home

Call: 01355 236117

Trustpilot
r